Program Manager Service Line; Non-RN

Overview

St. Luke’s Health System is seeking a Project Manager to join our Clinic Operations Program Management Office (PMO). In this role, you will support and deliver a wide range of operational and space‑related initiatives that directly advance our mission to improve the health of people in the communities we serve.

This is an excellent opportunity for an early‑career project manager to grow. You’ll work closely with clinical, operational, and shared‑services leaders to plan, track, and deliver projects that directly shape how care is delivered across our medical group.

Our Clinic Operations PMO is a highly engaged, relationship‑driven team that leads initiatives which support clinic workflow, patient and provider experience, operational efficiency, and space planning. Our team works across all medical group service lines and specialties to bring structure, alignment, and transparency to high‑impact work. You will gain broad exposure to healthcare operations and work alongside experienced PMO team members who will support your learning and development.

• Support evaluation of initiative alignment with system strategy, resource availability, and readiness.
• Assess, plan, facilitate, and track initiatives from project definition through operational hand‑off.
• Manage project tasks, timelines, risks, deliverables, and follow‑ups with accuracy and attention to detail.
• Support change management activities, including stakeholder preparation and communication needs.

• Partner with clinic leaders, operational teams, and shared services (e.g., Practice Directors, Providers, IT, Finance) to ensure ongoing alignment and collaboration.
• Maintain strong communication and relationship management across all stakeholder groups.
• Engage stakeholders to support change readiness and surface barriers early.

• Maintain project tracking tools, dashboards, and documentation to provide visibility into status, risks, and milestones.
• Support the collection, analysis, and reporting of project success metrics, including financial, operational, provider, and patient impacts.
• Track and report change‑related risks, feedback, and adoption progress.

• Collaborate with PMO team members on cross‑functional initiatives and process improvement efforts.
• Contribute to PMO standards, templates, tools, and best practices.
• Perform other duties as assigned to support project execution and operational goals.

• Education:
  
  Associates degree
• Experience:
  
  2 years of experience
• Licenses/Certifications:
  
  None

• Familiarity with tools like Excel, SharePoint, Microsoft Project/Project for the Web, or other tracking/reporting systems is strongly preferred.
• Training or certification such as CAPM, PMP, or Lean Six Sigma is beneficial but not required.

• Work within a collaborative PMO that values transparency, shared problem‑solving, and continuous improvement.
• Work closely with experienced project managers who provide mentorship and skill development.
• Contribute to high‑visibility, high‑impact initiatives across a large medical group.
• Gain valuable exposure to strategic clinic initiatives, operations, and space planning.
• Be part of a mission‑driven organization committed to improving patient and provider experience.
• Grow your project management capabilities in a supportive, collaborative environment.

e’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Please note:

this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.