Business Operations Specialist

Business Operations Specialist II

Portland, OR, Renton, WA, Boise,  Salt Lake City, UT (Hybrid)

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia's dedicated team lives our mission to make health care easier and lives better. As a Business Operations Specialist II on the Data and Technology Solutions team, you'll help DTS leaders run the business by providing structure, visibility, coordination, and follow-through across a broad range of domain areas including project and program management, data analysis, process improvement, business process analysis, and communications and change management.

This role operates as a trusted individual contributor and partner to senior leaders and leadership teams. It requires comfort wearing many hats, navigating ambiguity, and building trust through influence rather than formal authority, all while working largely behind the scenes to enable high-performing teams and make our members' health journeys easier.

Do you enjoy working in an environment where no two days are the same? Do you build trust through partnership and judgment as an individual contributor? Do you thrive working closely with senior leaders to help teams operate, align, and perform at their best?

Then this role may be the perfect fit.

Qualifications:

• Bachelor's degree in business, operations, or a related field
• 5+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience
• Experience supporting operational, governance, or leadership functions within a complex organization

Skills and Attributes:

• Strong organizational judgment with the ability to manage competing priorities, meet tight deadlines, and deliver results with minimal direction
• Proven ability to build trust and credibility through influence rather than formal authority
• Comfortable operating in ambiguity and shifting fluidly between strategic, operational, and tactical work
• Strong facilitation and presentation skills, including the ability to build consensus, resolve issues, and align diverse stakeholder groups
• Ability to synthesize complex information and communicate findings clearly to all levels of the organization, including senior leadership, in support of business decisions and goals
• High attention to detail with strong follow-through across multiple projects and varying timelines
• Skilled at negotiating and resolving issues with diplomacy and persuasiveness
• Collaborative mindset and genuine service orientation

DTS Operations & Governance Support

• Support Enterprise Risk Management (ERM) for DTS-owned risks, including tracking quarterly mitigation activities and maintaining documentation and dashboards
• Provide Internal Audit (IA) coordination and follow-up, tracking audit findings and remediation actions and ensuring timely leader awareness
• Business Capacity Planning (BCP) activities in partnership with BC/DR teams
• Maintain operational dashboards, trackers, and scorecards to provide leadership visibility

Run-the-Business Enablement

• Support DTS operating rhythms and recurring leadership forums
• Participate in and help coordinate DTS operations syncs
• Maintain and distribute management tools (e.g., checklists, calendars, reminders)
• Ensure SharePoint sites and operational content remain current and accurate

Chief-of-Staff & Leadership Support

• Collect, update, and track quarterly goals and key initiatives
• Support leadership and staff meeting agendas, facilitation, and follow-up
• Provide onsite facilitation support for all-hands and planning sessions
• Execute change, communications, and project work as directed by DTS leadership
• Support weekly management updates, consolidated intake, simplification efforts, and surveys

Talent, Engagement, and Community Enablement

• Coordinate talent development and recruiting initiatives (e.g., internships, co-op programs)
• Support technology community partnerships, conferences, and sponsor ships
• Coordinate learning and engagement programs such as Tech Connect Deep Dives
• Track and support annual compliance and training activities

The expected hiring range for a Business Operations Specialist II is $92,650-$125,350 depending on skills, experience, education, and training; relevant licensure/certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $87,000-$142,000.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy, and team spirit always shine through.

Why Join the Cambia Team?

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