Operations Coordinator

Front Counter Operations Coordinator

At Topcon Positioning Group, the front counter is the heartbeat of daily operations. As a Front Counter Operations Coordinator, you’ll play a vital role in keeping projects moving, supporting customers, and keeping the location connected.

• Serve walk-in customers and manage all incoming phone calls.
• Enter and update sales and rental orders in coordination with the sales team, ensuring special handling or delivery requirements are documented.
• Monitor open sales and purchase orders to ensure accurate and timely shipping or fulfillment.
• Perform weekly cycle counts and coordinate mobile inventory counts with sales representatives.
• Coordinate inventory transfers between locations.
• Work closely with the service department to ensure timely turnaround of customer equipment.
• Update and maintain inventory, sales, and rental records in the ERP system.
• Process vendor invoices and forward them to the accounting department.
• Reconcile petty cash and ensure all checks and cash transactions are submitted to accounting.
• Monitor sales activity, troubleshoot customer or internal issues, and coordinate equipment pickup or delivery as needed.

• High School Diploma or equivalent.
• Experience in office administration or front‑desk operations.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems; SAP experience a plus.
• Preferred experience in inventory control, customer service, warehouse operations, or construction‑related retail.
• Basic sales support or marketing experience is a plus.
• Ability to lift up to 50 pounds.

Topcon Positioning Group is headquartered in Livermore, California. We design, manufacture and distribute productivity tools for construction, geopositioning and agriculture industries, focusing on sustainable solutions.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.