Analyst , Business; WMHS

Job Summary

Under general supervision, provides data and work assessment, reporting, and recommendations within assigned areas of expertise. Provides data analysis to support and enhance department workflow, customer service, improvement, and work quality.

• Subject Matter expert for assigned functions.
• Prepares reports on data summaries, changes, and trends for management; provides assessment and recommendations to management.
• Resolves issues arising from internal department functions, or as brought forth by internal or external customers to the assigned department.
• Tracks issues to resolution within the department and in partnership with other groups.
• Monitors overall workflow to ensure timely completion of projects and daily work requirements.
• Assists with special projects within the assigned department or as part of cross-functional teams as required or assigned.
• Monitors department processes and workflow to ensure overall accuracy and quality of data and work output.
• Determines areas of risk as new or changed processes are implemented.
• Recommends changes, updates, and processes for continuous improvement in areas of expertise.
• Evaluates current training methods and materials for the assigned group and recommends improvements. Reviews and creates training as needed.
• Other duties as assigned.

• Bachelor's Degree (accredited) in Business Administration or related field, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office:
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay rate range for this position across the U.S is $51,000 - $63,800. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

Equal Opportunity

Employer:

Minority/Female/Disability/Veteran