Cash Account Manager​/Specialist

About Brink’s:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Cash Account Manager/Specialist – responsible for being the lead point of contact for cash customer account management matters. Build and maintain strong, long‑lasting client relationships and serve as trusted advisor to key account(s) and customer stakeholders. Manage cash loads, cash reconciliation, cash loss reporting, and branch support of vault cash locations.

• Oversee onboarding of new terminals
• Monitor processor/logo set‑up
• Monitor transmission of orders to Brink’s
• Support last‑minute orders
• Act as liaison between internal recon + finance teams
• Manage claims for FCTI
• Process monthly true‑up payment and track stolen cash
• Generate monthly invoices
• Champion solution improvements
• Automate orders for FCTI/customers
• Receive balances from processor and Brink’s and report missed loads
• Run analysis for cash management improvements
• Forecasting
• Armor management
• Conduct monthly reviews
• Ensure service quality
• Identify new opportunities
• Other duties as assigned

• Composure under pressure and ability to remain calm in crisis situations.
• Communication skills – verbal and written in a clear and succinct manner.
• Creativity – generate new and unique ideas and connections.
• Learning on the fly – quick adaptation to new problems and willingness to experiment.
• Patience – tolerant with people and processes, careful before acting.
• Priority setting – focus on critical tasks and eliminate roadblocks.
• Problem solving – use rigorous logic and explore all sources of answers.
• Time management – use time effectively to accomplish goals.
• Technical learning – quickly grasp new technical knowledge and tools.

• High School Diploma required;
  Associate’s or Bachelor’s degree preferred.
• Experience in the ATM industry is highly helpful.
• Reconciliation experience preferred.
• Background checks must be passed and confidentiality maintained.

• Proficiency in Microsoft Office Suite – Outlook, Word, and Advanced Excel.
• Ability to create and maintain Excel spreadsheets with formulas, pivot tables, V‑lookup, and graphs.
• Experience with cash management software systems preferred.
• Capability to learn new software and applications quickly.
• Basic math skills.

Brink’s is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. Brink’s is also committed to providing a drug‑free workplace.