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CRM Solutions Analyst: Dynamics 365 & ServiceNow
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-07-19
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-07-19
Job specializations:
-
Business
CRM Systems & Management
Job Description & How to Apply Below
Tata Consultancy Services in Boise, Idaho, seeks a seasoned Business Analyst to drive CRM initiatives across Microsoft Dynamics 365 and Service Now, translating complex requirements into actionable specifications and ensuring stakeholder alignment.
You will conduct workshops, document BRDs and use cases, support testing and deployment, and collaborate with cross‑functional teams to optimize processes and adoption, delivering measurable business outcomes.
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