Business Analyst

Location:

USA - Boise, S Federal Way

Division:
Solutions

Job Posting

Title:

Business Analyst

Time Type:
Full Time

The Business Analyst will join a team to generate insights that will guide our operational strategy and day-to-day execution. The Business Analyst role will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions. This position will work closely with the operations team to shape the structure and support the business.

This position requires high judgment, excellent analytical abilities, a creative mind to invent solutions to improve the customer delivery experience; it also offers broad exposure to various business, financial, and technical teams across DSV.

• Uncover trends and correlations to develop insights that can materially improve our operational decisions.
• Apply data mining, quantitative analysis, and statistical models to understand how our customers interact with us and identify the best way to improve the customer experience and meet our goals.
• Collaborate and partner across the organization to develop best practices for your function and advocate for improvements in enterprise-wide tools.
• Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Work closely with Management on important issues and projects.
• Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules and written reports for management to evaluate.
• Maintain recordkeeping database and produce reports.
• Review reports and recommend productivity and efficiency improvements.
• Research and analyze other comparable organizations / operation.
• Support Business reviews for strategic client by developing and presenting materials to illustrate DSV’s performance and value creation.
• Analyze business cases and existing data to identify new cost savings initiatives to develop in to case studies for presentation to client.
• Develop client relationship management skills via involvement in implementation support, AQP meetings, Deep Dives, Business Reviews, etc.
• Responsible for the design, development and implementation of IT solutions across functions.
• Work closely with business leaders and clients to analyze and document client requirements and develop and implement best practice, consistent, standardized IT Solutions.

• Performs other duties as required

• N/A

• 2 years’ experience in Warehouse or Distribution Operations preferred with emphasis in Logistics or Supply Chain Management, Business, or Sales and Marketing.

• N/A

• Employee must possess excellent computer skills but not limited to MS Office Suite (including Excel including pivot tables and formulas), Windows, or Visio.
• English (Reading, Writing, and Verbal).
• Ability to handle basic statistical control methods.

• Willingness to take personal responsibility for actions and the delivery of results
• Ability to adhere to standards
• Internally motivated and works well under pressure

• Strong problem solving and decision making skills
• Ability to follow proper communication channels to initiate action
• Ability to effectively manage own time, multi-task, and prioritize for optimal output
• Continually seeking process improvement and innovation
• Impeccable attention to detail, passion for processes and systems.

• Ability to learn new systems and tools quickly
• Excellent analytical skills
• Ability to implement and validate corrective and preventative actions

• Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others.
• Willing to ask questions to gain a better understanding of requirements and develop continuous…