IT Business Process Analyst

About Us

OTSI is a global technology partner providing enterprise IT consulting, digital solutions, and managed services. We help organizations modernize complex technology landscapes, harness the power of data, and build scalable AI‑led ecosystems to accelerate innovation and business growth. With over 26 years of experience, we consistently turn complex challenges into success stories through our strong technical capabilities and deep industry knowledge.

Our global team of 1,800+ professionals, spread across 6 countries, delivers cutting‑edge solutions for customers across Banking, Financial Services, Insurance, Transportation & Logistics, Energy & Utilities, Healthcare & Life Sciences, Government, Hi‑Tech, Telecom & Media, Manufacturing, and more.

Our focused technology areas:

• Data & Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data, Analytics and BI)
• Cloud (Cloud Computing, Cloud Migration, Cloud‑Native Architecture, Hybrid and Multi‑Cloud)
• Quality Engineering (Manual Testing, Non‑functional testing, Test Automation, Digital Testing)

Our focused industries and target segments:

• Manufacturing, Transportation, & Logistics
• Energy & Utilities
• Telecom & Media
• Government & Public Sector (FED, SLED, & Partners)
• Hi-Tech

IT Business Process Analyst 4 (onsite)

MAJOR RESPONSIBILITIES:

• The Finance Business Process Expert drives end‑to‑end process excellence across Finance by defining, measuring, improving, and sustaining standardized processes. This role partners with Finance process owners, IT/business analysts, and cross‑functional stakeholders to deliver measurable improvements in cycle time, quality, compliance, and user experience using structured continuous improvement methods.
• Process Definition & Governance
• Define process intent and scope aligned to strategic objectives.
• Establish and maintain process performance metrics and measurement methodologies.
• Process Performance & Optimization
• Continuously evaluate process performance and integrate stakeholder feedback.
• Identify opportunities to refine, standardize, and optimize processes.
• Assess and address training needs for process performers.
• Lead and facilitate cross‑functional improvement initiatives.
• Reduce defects, variations, and inefficiencies using Lean and Six Sigma methodologies.
• Apply data‑driven root cause analysis to solve complex process challenges.
• Capability Building & Coaching
• Mentor and coach team members on process excellence practices.
• Build organizational capability through training and best practice sharing.
• Performance Measurement & Communication
• Develop and monitor KPIs to track improvements and business impact.
• Communicate progress, risks, and results to stakeholders and leadership.

QUALIFICATIONS AND

EXPERIENCE:

• Serve as an SME in semiconductor finance processes and leading practices.
• Advise Finance leadership on process design, transformation tradeoffs, and scalability.
• Process Design & Standardization
• Apply industry‑leading practices to design and standardize Finance processes.
• Ensure solutions are scalable, compliant, and suitable for complex manufacturing environments.
• Partner with Finance and cross‑functional teams to align process design with manufacturing, supply chain, and technology roadmaps.
• Possess a Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience).
• 10+ years of experience in:
• Finance operations or process excellence.
• Business process management.
• Continuous improvement or finance transformation.
• Green Belt considered with strong project leadership experience.
• Experience with finance platforms and analytics/reporting ecosystems such as:
• ERP Finance systems.
• Close and reconciliation tools.
• BI and data platforms.
• Preferred
  
  Certifications:
  
  
• Experience in semiconductor or manufacturing environments.
• Ability to operate in highly complex, cross‑functional organizations.
• Strong analytical and problem‑solving capability.