Senior Manager, Sales Training & Enablement

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics‑ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like‑minded self‑starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

The Strategy & Operations (S&O) team at Consensus is the high‑impact team that drives Global Sales Strategy, Analytics, Reporting, Tech Stack management, and Sales Training for the company. This role, sitting within that S&O umbrella, will lead Sales Training & Enablement for all of Consensus. This role is a people‑manager position, overseeing direct‑reports ranging from Analysts, Associates, and more junior Managers.

In this role, there are three broad responsibilities: (1) setting the Annual & Quarterly Learning & Development strategy for Global Sales, (2) partnering with Senior leaders at the company – including Sales and cross‑functional teams (Marketing, Product) – and (3) overseeing the L&D team, to ensure strong performance.

A successful candidate will possess extensive Sales Training, Project management, and people management experience.

• Develop the L&D team's strategy, including the Mission, Vision, and operating structure – e.g. what defines success for an L&D org and how you will meet these goals.
• Develop the overarching Learning & Development strategy for the year and each quarter – e.g. what training priorities the team will focus on.
• Directly partner with the Sales SVP and Sales Directors to identify training needs.
• Lead the relationship with cross‑functional teams (including Product and Marketing) who will aid you in developing training collateral.
• Manage your L&D team – including skill development, performance management, and other people management responsibilities.
• Set the quarterly priorities for your L&D team – including project focus areas, KPIs, and OKRs.
• Roll‑up your sleeves with your team to develop training materials, lead trainings, and develop collateral for sales teams.
• Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

• 8+ years of experience in Sales or Sales training roles.
• 2+ years of experience in a SAAS business.
• 2+ years of experience as a people‑manager, leading Sales or Sales trainers.
• 2+ years of experience working directly in High Spot (or other Learning Management Systems).
• 2+ years of experience working directly in Salesforce – deep knowledge is a must.
• Bachelor's degree.
• Certifications:
  
  While certifications are not mandatory, relevant certifications in Sales training, Sales Operations, Salesforce, Tableau, or similar areas will be advantageous.

• Experience as a Project Manager / PMO.
• Experience in a Healthcare or Healthcare adjacent company.
• Certifications in Sales…