Change Management - All Levels

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

Turner & Townsend seeks all levels for Change Management to manage organizational change and promote end-user adoption. Ideal candidates will focus on the people's side of change, including changes to business processes, systems and technology, job roles and organization structures.

Change Management will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI, and the achievement of results and outcomes.

Responsibilities:

• Engaging sponsors, employees, and users to shape, plan, facilitate and deliver lasting business readiness and change.
• Analyzing business processes, anticipating requirements, identifying improvement opportunities, and developing and implementing solutions.
• Leading ongoing reviews of business processes, developing optimization strategies, and prioritizing initiatives to ensure solutions meet future-state business requirements.
• Measuring success progress by defining benefits of realization requirements, developing a data collection plan, and tracking trends and risks.
• Documenting, interpreting, and communicating the results of efforts.
• Planning, executing, and evaluating business transformation using change management tools such as change impact and readiness assessments; power and influence mapping; threats and opportunities matrix; stakeholder analysis; communications plans; knowledge, skills and behavior assessments, etc.
• Developing innovative change management materials for application in real estate, infrastructure, and natural resources.
• Communicating plans and insights effectively to cross-functional team members and managers.
• Planning and managing internal and external communications, developing content, and partnering with multiple global teams.
• Working closely with the central team to manage change management related activities, including meeting facilitation, stakeholder management, internal task management and planning.
• Working closely with partners, such as capital planning, data analytics, communications, and learning and development teams.
• Providing training, coaching, and guidance to team and stakeholders arising from work.
• Facilitating and managing user acceptance testing with…