Business Analyst - ITSD

Posted 2 days ago | Apply before September 7, 2026

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

* THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

Application & Data Services (ADS) is excited to announce an opening for a
Business Analyst
to join the Project Management Office (PMO) within the Chief Technology Officer’s Application Delivery group in
Boise
, Idaho.

This position plays a key role in helping DHW programs and technical delivery teams translate business needs into well-defined, actionable technology solutions.

As part of the Application Delivery PMO, you will work closely with program staff, project managers, developers, architects, vendors, and other stakeholders throughout the project and solution lifecycle. This position is well-suited for a business analyst who thrives in a collaborative delivery environment and can combine discovery, process analysis, requirements development, communication, and implementation support.

Business analysts in the PMO help ensure application development, modernization, and enhancement efforts begin with a clear understanding of the business need and remain aligned with validated requirements through delivery. The role supports current- and future-state analysis, process documentation, requirements gathering and traceability, solution evaluation, testing and validation, and transition to operational support.

This position may be eligible for limited telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Serve as a Business Analyst within the Application Delivery PMO, supporting application development, modernization, enhancement, and process improvement initiatives.
• Conduct discovery sessions with program staff and subject matter experts to understand business goals, pain points, operational context, and desired outcomes; document business needs in clear, actionable formats.
• Facilitate process mapping and analysis to identify inefficiencies, bottlenecks, dependencies, or automation opportunities; produce current- and future-state workflows.
• Translate business needs into well-defined functional and non-functional requirements, use cases, user stories, acceptance criteria, and other delivery artifacts that can be validated by business and technical stakeholders.
• Support project scoping and business case development by documenting objectives, assumptions, dependencies, risks, benefits, and implementation considerations.
• Partner with project managers, developers, architects, vendors, and other technical resources to clarify requirements, evaluate solution options, and maintain alignment between business needs and technical delivery.
• Support solution validation, testing, user acceptance activities, implementation planning, and transition to operational support; help ensure delivered functionality meets documented requirements.
• Maintain requirements and decision traceability, identifying changes or gaps that may affect scope, schedule, solution design, or stakeholder expectations.
• Facilitate stakeholder communication and working sessions, providing clear documentation, status information, findings, and recommendations appropriate to both business and technical audiences.
• Support consistent PMO and Application Delivery practices through reusable documentation, lessons learned, process refinement, and coordination with related business, vendor, or enterprise efforts.

You must possess all the minimum…