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Pro: Accelerate Retention & Revenue
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-08-31
Listing for:
Cengage Group
Full Time
position Listed on 2026-08-31
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Cengage School is seeking a Subscription Renewal Specialist to manage and drive customer renewals with proactive engagement and strategic prioritization. You will work closely with sales and internal teams to minimize churn, identify expansion opportunities, and ensure renewals are completed efficiently.
Responsibilities include maintaining renewal logs in CRM, prioritizing high-value accounts, and participating in regular renewal strategy sessions.
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