Director of Site Services

Guerdon is the premier manufacturer of wood-framed, multi-family, industrial workforce housing, and light commercial modular buildings. Proudly made in the USA at our facility in Boise, Idaho, we serve clients across the Western United States and Canada. With a strong focus on multi-family and multi-story apartments and hotels, our projects are custom-built to meet local codes, client specifications, and architectural design requirements.

• Lead and direct our Site Services Team to perform punch list, warranty services, and post-installation in suite completion work (scopes per project).
• Travel to project sites to conduct inspections and represent Guerdon LLC with owners, contractors, and third-party inspectors.
• Coordinate, schedule, and communicate with owners, general contractors, project managers, subcontractors, vendors, and clients.
• Ensure compliance with company standards, job site safety policies, and applicable regulations while maintaining clean and safe work areas.
• Perform and oversee building, equipment, and systems inspections to proactively identify, document, and resolve issues.
• Manage resources, track progress, document completed work and materials and resolve field issues as they arise.
• Track revisions, discrepancies, and rolling changes for reference and continuous improvement.
• Drive root cause analysis and lead initiatives to identify, resolve, and prevent recurring service and manufacturing issues.
• Participate in field reports and service issue reviews to identify defects and reduce future warranty claims.
• Coordinate with internal design and manufacturing teams to resolve issues.
• Collaborate cross-functionally to establish and maintain project goals, schedules, budgets, and milestones.
• Support budgeting, inventory control, and procurement of tools, parts, and supplies.
• Operate Department within defined budget per Schedule of Values pricing for each Project.

• Bachelor’s degree in construction management or a related field, or extensive field-based site Construction experience.
• 5-10 years of progressive experience in commercial construction, site services, warranty, or field operations, with a strong emphasis on post-installation repairs, inspections, and closeout activities.
• Experience leading, coaching, and mentoring field-based teams in active job site environments.
• Demonstrate expertise in applicable building codes.
• Strong working knowledge of inspection processes, punch list management, and issue resolution in coordination with owners, general contractors, and third-party inspectors.
• Experience preparing clear, accurate field reports, documentation, and correspondence related to site activities, repairs, and quality issues.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, Teams, and PowerPoint.
• Working knowledge of job site safety practices and a demonstrated commitment to compliance with all Guerdon safety policies and procedures.
• Valid driver’s license and clean driving record

• Ability to professionally represent the company on-site, balancing a customer-service mindset with the confidence to uphold contractual obligations and quality standards.
• Ability to effectively present information and respond to questions from owners, general contractors, project managers, designers, clients, and internal production teams.
• Excellent communication and problem-solving skills, with a high level of organization and a strong attention to detail are essential.
• Ability to mentor, coach and create good morale with the Site Services team.
• Ability to lead by example and model Guerdon’s core values.
• Skilled at cross-functional collaboration and building rapport with peers.
• Highly skilled at reading and interpreting and explaining…