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Bilingual Customer Advocate; English​/Spanish

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Idaho Health Insurance Exchange
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Position: Bilingual Customer Advocate (English/Spanish)

The Idaho Health Insurance Exchange is seeking a Bilingual Customer Advocate to provide exemplary customer support in both English and Spanish. This role includes addressing customer inquiries, resolving issues, and offering technical assistance while maintaining detailed customer records in the CRM system.

Qualified candidates will have an associate degree or equivalent experience, strong communication skills, and at least one year of customer service experience. The position demands a commitment to customer satisfaction and abilities to adapt in a fast-paced work environment.

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