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Client Operations Lead: Escalations & Insights

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Framework Ventures
Full Time position
Listed on 2026-07-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 130000 - 170000 USD Yearly USD 130000.00 170000.00 YEAR
Job Description & How to Apply Below

Zinnia, a leading technology platform for accelerating life and annuities growth, seeks a Client Operations & Support Manager. You will serve as the operational liaison between clients and internal teams, handling inquiries, escalations, and service requests to ensure timely resolution and a high-quality client experience.

You will work cross-functionally with Operations, Technology, Finance, Licensing, and Shared Services, provide operational metrics, support client reviews, and drive

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