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Senior Customer Success Manager — SMB & Midmarket
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-13
Listing for:
Benepass
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Benepass is seeking two Senior Customer Success Managers to oversee SMB and mid-market client portfolios. You will own the customer lifecycle from onboarding to ongoing success planning, drive platform adoption, and identify growth opportunities in collaboration with sales.
You will monitor health metrics, communicate feedback to product and engineering, and help shape the roadmap. This fast-paced startup rewards relationship-building, clear communication, and adaptability.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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