Product Expert & Customer Support Specialist
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-07-24
Listing for:
Rippling
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Rippling is seeking a Customer Support professional to help customers navigate our Finance, HR, and IT platform. You will become a product expert, own issues from start to finish, and respond via email, chat, or video.
You will document interactions in our CRM and collaborate with Product and Engineering to improve the service and product. The role requires a Bachelor's degree and 0–3 years of experience, with relocation to the Pacific or Mountain time zones and shift coverage between 9 am and 6
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