Provider & Member Care Center Specialist
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-03
Listing for:
Gainwell Technologies
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Gainwell Technologies is seeking a Provider/Member Call Center Agent to handle basic to moderately complex calls about eligibility and benefits. This role requires clear communication, problem-solving, and accuracy in documenting interactions in our CRM and with internal teams.
You will resolve inquiries, conduct outbound calls, and support customers with a professional, empathetic approach. Ideal candidates have a high school diploma, 2–3 years of customer service, familiarity with MS Office,
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