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Empathetic PSLF Learner Support Specialist
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
InStride is seeking a Learner Support Specialist, PSLF to advocate for learners and support PSLF submissions, employment verification, and multiple phases of the learner journey. You’ll collaborate with Success, Product, Technology, and Operations to resolve issues and enhance the learner experience.
You will handle inquiries across platform navigation, documentation requirements, and verification requests, contributing to a learner-first, compliant operation focused on high-quality outcomes.
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