Customer Success Specialist (Salesforce + Upsell
Job in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-04
Listing for:
Modernizing-Medicine,-Inc.
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Mod Med seeks a Customer Specialist to serve as a post-sale trusted advisor, owning the account management escalation queue in Salesforce. You will be the primary client contact, coordinating with internal teams to deliver solutions while maintaining a positive customer experience.
You will understand client goals, advocate on their behalf, and support upsell opportunities to drive customer success in a fast-paced environment.
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