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Senior Client Success & Operations Lead

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

InStride is seeking a Senior Client Success Specialist to support major clients by focusing on operational needs of enrolled learners. You will work with Senior Client Success Managers to resolve learner challenges, drive exceptional client experiences, and collaborate across Client Success, Learner Support, Product, Technology, and Marketing teams.

You will identify escalation trends, surface feedback, and represent learner perspectives to improve internal processes while maintaining top-tier

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Position Requirements
10+ Years work experience
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