Customer Success Manager - Drive Adoption, Retention & Value
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-09-01
Listing for:
Equifax
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Equifax is seeking a Customer Success Manager to optimize the Customer Experience lifecycle, manage post-sale implementation programs, and collaborate with customers to ensure they realize value from Equifax solutions while driving adoption and retention.
The role focuses on proactive adoption, health monitoring, and advocacy across the customer journey, partnering with Account Executives for quarterly reviews and informing product roadmaps with customer insights.
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