Entry-Level Customer Engagement Representative

We’re hiring a motivated and customer-focused individual to join our team immediately. This entry-level opportunity is ideal for someone who enjoys working with people, has strong communication skills, and wants to build experience in customer service, client relations, event support, and customer engagement.

No previous customer service experience is required—training is provided.

• Serve as a friendly and professional point of contact for customers and clients
• Answer questions, provide information, and resolve customer concerns
• Build positive customer relationships through communication and follow-up
• Support customer-facing events, promotions, and campaigns
• Assist with event logistics, registration, and attendee support
• Gather customer feedback and identify opportunities to improve the customer experience
• Maintain accurate customer information and follow-up notes
• Collaborate with team members to achieve customer service and campaign goals
• Represent clients and the company professionally at all times
• Participate in training and ongoing professional development

The right candidate is reliable, personable, detail-oriented, and eager to learn.

• Excellent verbal and written communication skills
• Friendly and professional customer service approach
• Strong organizational and time-management skills
• Good problem-solving and attention-to-detail skills
• Ability to multitask in a fast-paced environment
• Comfortable working independently and with a team
• Positive attitude and willingness to learn
• Genuine interest in helping customers and creating great experiences

Customer service or client relations experience is a plus, but not required.

• Immediate start
• Entry-level position with paid training
• Hands-on experience in customer service and client relations
• Exposure to event marketing and customer engagement
• Professional development and coaching
• Opportunities for career growth and advancement
• Collaborative, supportive team environment
• Develop valuable communication, problem-solving, and leadership skills

• High school diploma or equivalent preferred
• Must be 18+
• Strong communication and interpersonal skills
• Comfortable interacting with customers and the public
• Reliable and professional
• Able to work in-person
• Full-time availability, including occasional evenings or weekends based on event schedules

No degree or previous customer service experience required. We’re willing to train the right person.