Welfare Training Specialist - WEL

Welfare Training Specialist - WEL - 26084

USA: | Training | Full Time

27.12 - 29.09 USD per hour

Posted 2 days ago | Apply before September 22, 2026

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Do you enjoy designing and delivering learning experiences that support your colleagues’ learning and growth? Are you able to communicate complex information in a clear and concise manner? Are you a strong independent thinker who is also able to work as part of a team? The Child Support Training Specialist position may be for you! The Division of Welfare has an exciting opportunity for an individual who is eager to use their training skills and knowledge to support new and existing staff at the Self-Reliance Child Support program.

We are seeking applicants who will be highly motivated, knowledgeable, tech-savvy, and will enjoy creating and delivering training to staff.

This position may be located in Pocatello or Boise
, Idaho.

This position may be eligible for limited telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

The successful applicant will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Create original training material and coursework and update existing materials using a variety of methods, software platforms, and media
• Apply industry standards and best practices during design, development, and presentation of training solutions.
• Collaborate across multiple teams to determine requirements for training courses.
• Analyze and assess training needs, establish objectives, and recommend and design appropriate solutions.
• Facilitate courses and group discussions during training sessions.
• Participate in peer reviews and provide constructive feedback from training team members and other teams in the Self-Reliance Child Support program.
• Be self-directed and dependable, to include attendance, timely completion of assignments, and responding to all communications.
• Attend business planning meetings to ensure an understanding of all program updates.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position.

It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

At least one year work experience as a Self-Reliance Specialist (or equivalent level position), demonstrating: good knowledge of current welfare, benefits and/or child support programs and their associated automated data processing systems; skill in making case determinations; and providing technical assistance to staff. Typically gained by at least one year of related Child Support experience that included making accurate child support case determinations and providing policy and automated system assistance to staff.

Experience developing…