Field Service Engineer

Job Title:

Field Service Engineer Job Description

The Field Service Engineer supports semiconductor facilities by ensuring critical water and waste-processing systems operate safely, reliably, and efficiently. This role combines hands-on operations, maintenance, commissioning, and data reporting, with a strong focus on safety, technical accuracy, and customer support. It is ideal for technicians who enjoy field service work but prefer minimal travel, and who want to grow with a rapidly expanding presence in the semiconductor industry.

• Conduct routine facility rounds to verify equipment and systems are operating correctly.
• Load and unload chemicals safely and in accordance with established procedures.
• Stage, change out, and maintain filtration systems to support process performance.
• Monitor system parameters and performance indicators and take action when readings deviate from targets.
• Respond to system alarms, troubleshoot issues, and make necessary adjustments to support waste-processing operations.
• Perform weekly and monthly safety inspections and promptly address identified issues.
• Collect water samples from multiple facility locations and test and analyze water quality.
• Install and replace consumable parts as scheduled or as needed to maintain system reliability.
• Maintain accurate maintenance logs, service records, and related documentation.
• Keep work areas clean and organized, including hosing down surfaces and removing trash or leak pads.
• Enter operational data into computer systems to generate daily, weekly, and monthly reports.
• Record readings from facility rounds and compile them into spreadsheets for tracking and analysis.
• Perform scheduled and unscheduled maintenance on equipment and sub-assemblies following established guidelines.
• Review blueprints, plans, and specifications to prepare for system startup, commissioning, or service activities.
• Build strong, solution-oriented relationships with customers, sales representatives, and suppliers through professional on-site and remote communication.
• Collaborate with engineering, project management, production, field sales, and leadership teams to resolve technical issues.
• Complete service reports, repair records, warranty documentation, and maintenance logs within required time frames.
• Properly document, label, process, and return defective parts from service or commissioning work.
• Interface with customers as needed to support operations, service activities, and issue resolution.
• Organize and maintain parts storage areas and warehouse inventory to ensure availability of critical components.
• Continuously seek improvements in efficiency, cost, and workflow and share recommendations with the team.
• Provide feedback to leadership regarding operational conditions, business trends, and opportunities for improvement.
• Support special projects and other duties assigned by supervisors.
• Uphold high ethical standards and follow all company policies and procedures.
• Report irregular issues or problems to supervisors promptly and clearly.
• Maintain strong communication with supervisors, office staff, and external contacts to coordinate work activities.
• Be available to cover shifts with appropriate notice to support operational continuity.
• Maintain a clean and safe work environment at all times.

• Prior experience performing field service installations, commissioning, and electrical wiring.
• Ability to read and interpret technical drawings, blueprints, plans, and specifications.
• Experience with HVAC installation or related mechanical systems.
• Strong troubleshooting skills for mechanical, electrical, and process-related issues.
• Ability to safely handle, load, and unload chemicals following established procedures.
• Competence in collecting and testing water samples and analyzing water quality results.
• Proficiency in entering operational data into computer systems and generating reports.
• Ability to maintain accurate logs, spreadsheets, and documentation for maintenance and operations.
• Strong communication skills for interacting with customers, sales representatives, suppliers, and internal teams.
• Commitment to safety practices and adherence to company policies and…