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Process Team Coordinator

Job in Boise, Ada County, Idaho, 83715, USA
Listing for: EV Group, Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Engineering
    Process Engineer, Manufacturing Engineer
Job Description & How to Apply Below

Job Title:
Team Coordinator

Reports to: Director, Technology Development, North America

Classification: Exempt

Summary:

This position acts as the primary liaison between customer, internal management and process technology engineer. This position is responsible for overseeing process technology development, onsite process support and troubleshooting activities for existing customers and technology introduction for prospective customer with in Unites States. This is an exempt position with high accountability for corporate image, integrity, and results, which at times may require extraordinary effort and flexible working hours to meet strategic objectives and customer expectations.

Essential Duties and Responsibilities:

To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Takes ownership and coordinates process development and process support activities
  • Effectively plans and organizes process technology related activities at customer site, in close collaboration with site managers and technology leadership teams to meet the customer equipment performance, contractual obligations and/or project deadlines.
  • Supervises, trains, motivates and guides the process technology engineers within the team to effectively address and resolve the technical challenges in a timely manner.
  • Works on a wide variety of complex technical and R&D activities related process in close coordination with the customer and EVG’s application lab sites (US and Austria).
  • Participates in internal meetings to facilitate the coordination of important issues related to Process Acceptance Tests (Equipment Acceptance) and process technology related escalations and effectively sets the daily/weekly priorities to the team.
  • Assists Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements.
  • Proactively assists customers and internal technology leadership teams in identifying process improvement opportunities.
  • Takes ownership of the process related items within Product Team and contributes to Continuous Improvement program within the organization.
  • Perform advanced statistical analysis and interpretation of the results for use by internal / external customers
  • Retrieves, compiles and reports key process performance metrics to both customer and company’s technology leadership teams.
  • Presents technical results and proposes required improvement opportunities to internal and external customers.
  • Provides necessary technical assistance and training to less experienced / new personnel within the team.
  • Actively presents technology solutions to prospective customers along with Regional Sales Managers.
  • Demonstrates exemplary leadership and adaptability in fast-paced, high-pressure environments.
  • Additional Duties and Responsibilities:

  • Preparation and delivery of related schedule, action plans and performance progress, serving as a liaison between customer and EVG.
  • Maintains all process technology related action items, technology reports, lessons learnt logs etc. and updates the status promptly and thoroughly.
  • Exhibits good housekeeping practices in all work areas.
  • Will be required to be on call, work overtime and/or travel, as required, up to 30% of the time (domestically and internationally)
  • Qualifications / Education / Skills and Experience

  • Requires a minimum of two (2) years of direct experience with EVG equipment and related processes.
  • Requires a bachelor’s degree in a technical discipline (Electronics Engineering, Electrical Engineering, or Mechanical Engineering) or with in the related semiconductor field.
  • A background in high volume semiconductor manufacturing is a plus
  • Knowledge of Advanced Statistical analysis skills using JMP and experience with problem solving methodologies such as Kepner Tregoe, Six Sigma,8D and 5

    Ws are desired.
  • Proficiency in organizational skills (such as planning, scheduling, and time management).
  • Project management experience is a plus.
  • Excellent customer management skillset which…
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