Customer Engineer C3

Field Service Engineer [Customer Engineer]

Location:

Boise,

Hourly Salary: $37.00 - $51.20

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address technical issues with assistance from Senior Field Service Engineers.
• Collaborate with Senior Field Service Engineers and customers to understand roadmaps, process flows, inflection points, requirements, and business challenges.
• Train and mentor junior Field Service Engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
• Fulfill additional duties as assigned.

• Completion of an Associate degree, military technical training, field service experience, or trade certification.
• 4-7 years of work experience in semiconductor industry or other equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.
• Ability to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

This position often requires extensive walking and standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., distinguishing colors, and working with electricity. The role may involve exposure to noise and requires the use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields, especially in a clean room environment.

• Travel required:
  
  20% of the time.
• Relocation eligible.

Selected candidates will receive a comprehensive benefits package and may be eligible for other compensation such as a bonus and stock award program, depending on factors such as location, hire grade, job-related knowledge, skills, experience, and internal equity.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.