Product Development Engineer

Responsibilities

• Lead and drive resolution of complex customer escalations by coordinating cross‑functional division teams including R&D, Applications, Software, Hardware, and Service, ensuring root cause is identified and corrective actions are implemented effectively.
• Provide sustained engineering support for fielded systems to enable successful customer adoption, long‑term product sustainability, and high customer satisfaction.
• Define, document, and review system specifications and technical requirements, ensuring alignment with product roadmaps.
• Contribute to system design and development activities, including architecture definition, performance characterization, and validation of advanced metrology systems.
• Act as a system‑level technical owner for customer support by understanding customer requirements, translating them into actionable technical expectations, and ensuring solutions meet performance, quality, and reliability objectives.
• Support customers globally through international travel as required, providing onsite troubleshooting, escalation support, and technical engagement to strengthen customer partnerships.

• Strong understanding of Systems Engineering principles with experience developing, deploying, and supporting complex systems in the semiconductor industry.
• Demonstrated technical depth in one or more areas: optical systems, opto‑mechanics, mechatronics, electrical engineering, or mechanical engineering.
• Solid foundation in physics, mathematics, and computational methods, with strong analytical and system‑level problem‑solving skills.
• Experience with data processing, analytics, and statistical analysis; proficiency in Python and MATLAB is a plus.
• Ability to operate effectively in fast‑paced environments, take ownership of technically ambiguous problems, and lead or support customer escalations.
• Willingness and ability to travel internationally up to 50% to support customers and onsite escalations.

Doctorate (Academic) Degree and 0 years related work experience;
Master's Level Degree and related work experience of 3 years;
Bachelor's Level Degree and related work experience of 5 years.

• Base Pay Range: $ – $ annually.
• Primary
  
  Location:
  
  USA--Boise-KLA.

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to medical, dental, vision, life, and other voluntary benefits; 401(k) inclusive of company matching; employee stock purchase program (ESPP); student debt assistance; tuition reimbursement program; development and career growth opportunities and programs; financial planning benefits; wellness benefits including an employee assistance program (EAP);

paid time off and paid company holidays; and family care and bonding leave. Interns are eligible for some of the benefits listed.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at  or at  to request accommodation.