Technical Sales Development Representative

Our vision is to transform how the world uses information to enrich life for
all .

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers.

Role

Description:

The Technical Sales Development Representative (TSDR) plays a vital role in achieving the technical achievements needed to launch products. You will be an important member of our field engineering team. In this position, you will oversee many end-to-end technical tasks, including sophisticated product sample deployments, lifecycle management, addressing technical questions, and other customer interactions. You should adopt an "automation-first" approach to actively find ways to improve processes and apply AI-based workflows in daily operations when possible.

This role can lead to a full-time FAE career for individuals who achieve the right results. It also requires demonstrating the right skills and behaviors.

Example Responsibilities:

• Coordinate the entire process of technical product samples, beginning with configuration and continuing through international shipment tracking to final customer validation

• Coordinate and track technical product processes across multiple customer accounts

• Serve as a point of contact for technical product inquiries for some customers and partners to resolve standard questions and raise complex engineering issues for deeper analysis

• Maintain and update technical product documentation, qualification statuses, and project data within internal systems as well as, in certain instances, customer-facing web portals

• Orchestrate the communication and execution of product change notices and lifecycle events to guarantee customers are informed of transitions and last-time-buy windows

• Oversee regional loaner pools of hardware samples and actively manage inventory levels, reservations, and utilization reporting

• In some instances, manage technical approvals and documentation for manufacturing or factory-level modifications following customer qualification of a product

• Drive and track the status of technical failure analyses and return authorizations to maintain clear visibility

• Enter and maintain customer-specific configuration rules to enforce precise hardware supply constraints and engineering recipes

• Manage custom hardware labeling and packaging requests to ensure strict compliance including unique customer specifications

• Provide support to Field Application Engineers during active design cycles and qualifications by handling overall operational logistics and arranging the necessary technical materials

• Prepare technical data and status updates for quarterly customer reviews and subsequently capture and drive follow-up engineering actions

• Continuously identify and recommend opportunities to automate manual workflows and improve process efficiency with internal digital tools

Minimum Qualifications:

• Bachelor's degree or equivalent experience in an engineering or science field (e.g., Computer Engineering, Electrical Engineering, or Computer Science)

• 1 – You should have 3 or more years of professional experience in the semiconductor industry or a related field. Roles can include field application engineer, systems engineer, or hardware test engineer. Recent graduates with relevant co-op or internship experience may also qualify.

• General knowledge of hardware engineering workflows to effectively support Field Application Engineers and recognize operational obstacles

• High technical literacy or equivalent experience with the capacity to continuously adapt to frequently changing…