Manager, Field Process - Technical Manager; Boise

Manager, Field Process - Technical Manager (Boise, )

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.

Butwe’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Lead customer process engagement, new product introduction (NPI), and successful transition to high volume manufacturing (HVM). Drive process performance, resolve technical escalations, enhance customer satisfaction, and cross-functional execution while building a high-performing field process engineering team

• Develop strong customer relationships and serve as a trusted technical advisor
• Anticipate customer technology and process needs to support long‑term growth
• Lead a field process team responsible for process development, qualification, optimization, and troubleshooting

Own and drive critical customer escalations through timely resolution

• Lead NPI programs through qualification and successful HVM adoption
• Ensure on‑time delivery of process and product milestones
• Drive process performance, tool uptime, and customer success in HVM transition phase

• Partner with ASM R&D, Product Engineering, KPU, Business Units, Field Service, and Sales teams to execute technology programs
• Align stakeholders on priorities, action plans, and execution timelines
• Provide customer feedback to improve product and process performance
• Support technology roadmap development with internal and customer teams

• Recruit, mentor, and develop high‑performing process engineers
• Foster a culture of safety, accountability, urgency, and continuous improvement
• Build a team capable of independently solving complex technical challenges.
• Support business growth through successful technology adoption and customer satisfaction
• Create visibility into key technical issues and drive execution across organizations

• PHD or Master’s degree in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical Engineering or a related discipline

12+ years of experience with a Bachelor's degree, 9+ years with a Master's degree, or 6+ years with a PhD in the semiconductor industry, with strong expertise in thin‑film processes such as PEALD, PECVD, LPCVD, ALD, Epitaxy, or Vertical Furnace

Proven ability to manage new product and process introduction, as well as the transfer of complex deposition processes and hardware from R&D to HVM.

• Strong project management, analytical, and problem‑solving skills
• Demonstrated leadership with a proven track record of driving and implementing organizational change

Proactively manage escalations, develop action plans, and maintain clear communication among customers, service teams, business units, and external suppliers

• Ability to travel as needed, including extended periods for training and technical engagement with the Business Unit and customer sites. The primary customer focus will be onsite in Boise, Idaho

Strong understanding of intellectual property boundaries between ASM and customers, with the ability to maintain appropriate IP…