Service Advisor

About Our Shop

• Service Department open Monday‑Friday 7 am‑6 pm and Saturdays 7 am‑5 pm.
• Busy Service Department:
  Central Dispatch with 8 Advisors, average 4,000 repair orders, usually 2‑3 days’ worth in the dispatch office.
• 44 bays plus 8 quick‑lube racks (≈1 bay per technician, some high producers handle
  2).
• Highly qualified parts team and parts staging area organized by repair order.
• Parts runners deliver parts for active jobs; porters assist with moving vehicles in and out of bays.
• State‑of‑the‑art shop equipment, all Ford specialty tools, heated shop with swamp coolers, high‑speed doors and updated LED lighting.
• Professional and fun work environment—techs support each other, fast‑paced yet easy‑going, family‑friendly.
• Supportive leadership; manager is detail‑oriented, customer‑first, and promotes a family culture.
• Service Advisor pay: commission‑based, $70,000 – $100,000.

The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

• 5+ years of experience in a service writing advisor role.
• Excellent communication skills.
• Strong time‑management skills.
• Efficient typing for entering repair orders.
• Basic computer and cost‑calculation skills.
• Acceptable driving record and a valid driver’s license in your state of residence.
• Veterans encouraged to apply.

• Competitive pay.
• Medical, dental and vision plans.
• Paid holidays & PTO.
• Short‑ and long‑term disability.
• Paid life insurance.

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.