Special Assets Operations Analyst

We are looking for a Special Assets Operations Analyst to join our team! This role supports the Special Assets Group by monitoring and administering a portfolio of problem loans, performing financial and credit analysis, coordinating with internal stakeholders and third-party vendors, and maintaining accurate reporting and documentation.

• Track, monitor, and report upon the Problem Loan Portfolio (Portfolio), which incorporates all BC assets from AQR 6 thru OREO, including providing analytical and administrative support to SAG Officers, encompassing the following activities/responsibilities:
• Supporting all aspects of the Portfolio, including but not limited to ordering third party reports, processing invoices, collecting/analyzing financials, updating LMS, issuing Notices of Default (NOD), processing draws, coordinating/participating in Borrower/Guarantor communications, etc.
• Completing periodic analysis of assigned relationships, including spreading financials, updating impairment analyses, and drafting Problem Loan Reports (PLR).
• Coordinating with third party vendors, including contractors, subcontractors, attorneys, receivers, title/escrow, and RE agents.
• Understand, stay abreast, and make recommendations regarding BC Policy and Procedures, in addition to applicable laws and regulations in area of responsibility.
• Perform/verify valuations, investigate credit history, and evaluate personal/business assets within BC policy and procedure as well as applicable federal laws.
• Support development of credits strategies with varying and evolving degrees of aggressiveness commensurate with the situation.
• Maintain current knowledge of general economic conditions or changing trends that may affect BC assets.
• Underwrite and draft credit requests for submission to management and capital partners.
• Provide operational and administrative support to the Special Assets Group across LMS, Asana, and related systems.
• Support internal and external reporting by compiling, validating, and organizing loan level data, narratives, and supporting documentation, including assistance with recurring and ad hoc reports.
• Maintain standardized reporting templates, documentation, and workflows to support consistency, accuracy, and efficiency.
• Track tasks, deadlines, and asset level requirements to support timely execution of departmental priorities.
• Support intake, setup, and ongoing monitoring of assigned Special Assets.
• Other duties as assigned to achieve the goals of the department and BC.

• 1–3 years of experience in commercial credit, loan servicing, underwriting, asset management, or special assets support.
• Ability to work in either our Ft. Lauderdale, FL, Puyallup, WA, or Cleveland, OH office.
• Exposure to criticized/classified loans, workout situations, or distressed assets preferred.
• Ability to analyze borrower and guarantor financial statements, including spreading financials and basic cash flow analysis.
• Experience assisting with impairment analysis, collateral valuation review, and financial trend analysis.
• Understanding of fundamental credit principles, loan structures, and risk assessment.
• Ability to investigate credit history and evaluate personal and business financial information in accordance with internal policy and applicable regulations.
• Experience preparing or supporting Problem Loan Reports (PLRs), credit memos, and internal management reports.
• Strong attention to detail in compiling, validating, and organizing loan-level data and supporting documentation.
• Ability to maintain standardized reporting templates and documentation to ensure consistency and accuracy.
• Proficiency in Microsoft Excel, including financial models, data analysis, and reporting.
• Experience working with Loan Management Systems (LMS) and workflow/project management tools (e.g., Asana or similar), or ability to learn quickly.
• Strong organizational skills to track tasks, deadlines, and asset-level requirements.
• Detail-oriented, analytical, and well-organized.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong work ethic with a willingness to take on additional responsibilities to support team objectives.
• High…