Mortgage Sales Supervisor

Job Description

Under the general direction of upper management, this position is responsible for supervising the day-to-day activities related to loan origination functions for a small team of Mortgage Loan Originators. The role includes ensuring that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources, meeting specific loan volume origination goals established annually by upper management, establishing referral source relationships, actively participating in local and state mortgage banking, realtor, and builder trade associations, establishing collaborative partnerships within U.S. Bank, and recruiting and retaining employees.

• Supervise day‑to‑day activities of a small team of Mortgage Loan Originators.
• Ensure documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources.
• Meet specific loan volume origination goals established annually by upper management.
• Establish referral source relationships for a steady flow of loan volume from real estate brokers, builders, and other external sources.
• Actively participate in local and state mortgage banking, realtor, and builder trade associations, and maintain a thorough understanding of mortgage industry knowledge and event issues.
• Establish collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines to promote the establishment and growth of customer relationships and additional product sales.
• Interview and recruit new talent and proactively retain employees through employee development and positive employee engagement.

• High school diploma or equivalent.
• Two or more years of mortgage sales experience.
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z (subject to criminal background and credit check).

• Demonstrated new business development and relationship management skills.
• Good knowledge of sales and sales strategies.
• Thorough knowledge of mortgage products/services, operations, and current market trends.
• Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies.
• Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors.
• Familiar with local, state and national laws (e.g., zoning ordinances, Truth‑in‑Lending, RESPA, energy audit requirements).
• Well‑developed customer service/relations skills.
• Strong attention to detail and ability to analyze financial information.
• Good interpersonal, verbal and written communication skills.
• Ability to perform duties outside of the regular place of business.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave (accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law)

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories.

Applicants must comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct, related workplace conduct and safety policies, and background checks consistent with applicable local, state, and federal laws and regulations (including but not limited to the Los Angeles County Fair Chance Ordinance, California Fair Chance Act, San Francisco Fair Chance Ordinance, FDIA Section 19, FINRA, Reg Z, Reg G, OFAC, NFA, FCPA, Bank Secrecy Act, SAFE Act, and related federal guidelines).

Pay Range: $20.00 – $20.00