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Mortgage Loan Counselor - Delinquency Resolution Specialist

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Zions Bank
Full Time position
Listed on 2026-07-11
Job specializations:
  • Finance & Banking
    Mortgage Loan Originator / Advisor, Loan Servicing
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Zions Bank is seeking a dedicated Mortgage Loan Collector to join our Loan Servicing team. You will be responsible for collecting payments from borrowers, responding to customer inquiries, and resolving delinquent accounts.

The role offers opportunities as Early Stage, Mid-Stage, or Late-Stage Loan Counselor depending on experience. You will negotiate payment arrangements, develop customized plans to reduce delinquency, and review borrowers for Home Retention Programs.

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