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Senior CX Strategist, Fintech & Payments

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Plooto Inc.
Full Time position
Listed on 2026-09-30
Job specializations:
  • Finance & Banking
    FinTech
Salary/Wage Range or Industry Benchmark: 110000 - 180000 USD Yearly USD 110000.00 180000.00 YEAR
Job Description & How to Apply Below

Plooto Inc. is seeking a Staff Customer Experience Strategist to shape how we deliver a seamless and trusted customer journey. This role reports to the VP, Risk & Operations and works across Product, Engineering, Operations, Risk, Data, Finance, and GTM.

You will uncover root causes of contact rate and churn, translate insights into actionable recommendations, and drive measurable improvements with tooling, automation, and AI where appropriate.

We are currently recruiting a Senior CX Strategist, Fintech & Payments for our team in United States.

As a Senior CX Strategist, Fintech & Payments, you will play an important part at Plooto Inc. in United States.

We invite applications for the Senior CX Strategist, Fintech & Payments position located in United States.

The following role is for a Senior CX Strategist, Fintech & Payments with Plooto Inc.

Position Requirements
10+ Years work experience
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