Technical Records Specialist - PH

Technical Records Specialist 2 - PH - 26800

USA: | Records Management | Full Time

19.04 - 19.04 USD per hour

Posted a week ago | Apply before October 27, 2026

* THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Idaho Department of Health and Welfare, Division of Public Health has an opening for a Technical Records Specialist 2 in the Idaho Bureau of Vital Records and Health Statistics office in Boise. The Idaho Bureau of Vital Records and Health Statistics is the official custodian of confidential certificates of birth, death, stillbirth, miscarriage, marriage and divorce events that occur in the State of Idaho.

If you have an eye for detail, have exemplary customer service and organization skills, enjoy keeping busy and like helping others we would like to meet you! This position on the Vital Records Management System Operations Unit serves as the subject matter expert with regards to registering vital events that occur in Idaho. Duties include supporting electronic registration software products, including testing of application features and supporting various quality assurance initiatives as assigned.

This position will also work with the Vital Records Management Registration Unit reviewing vital events and data entering records.

This announcement will be used to fill vacancies at the Idaho Bureau of Vital Records and Health Statistics only. If you have previously applied for the Technical Records Specialist 2 classification and wish to be considered for this position, you must reapply under this announcement. Previous scores will not be used. This announcement may be used to fill future permanent and temporary openings.

This position is not eligible for telework.

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Generate custom reports for internal and external partners
• Take Support calls from external partners regarding registering vital records
• Support the field coordinator during on-site visits.
• Return vital records to the file room, and order records from off-site storage
• Review and approve or deny scans of Vital Records for digital storage
• Participate in Bureau cross-collaboration efforts focusing on quality assurance

• Experience monitoring record systems to identify and correct errors. Typically gained by at least one year of related experience.
• Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. Typically gained by at least one year of experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.
• Experience analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by at least one year of extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.
• Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. Typically gained by at least one year experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.
• Experience entering and retrieving data using a computerized record system. Typically gained by at least six months of experience in a work setting…