Lead, Advanced Practice Providers

About us

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

Your north star :
Lead a team of advanced practice providers (APPs) to deliver high-quality, evidence-based care focused on improving perinatal health outcomes.

In this role, you will have the following responsibilities:

• Manage a team of high-performing APPs delivering high-quality virtual maternity and infant care to our patients.
• Monitor quality of care across a team of APPs, and identify training opportunities at both the individual and team level. Work with the learning and development team to roll out additional trainings across the APP team.
• Support the team in addressing barriers to care that have been identified by patients and/or the care team.
• Hold the APP team accountable to meeting Pomelo’s clinical objectives and key results (OKRs). Incorporate reviews of QA findings and individual APP performance metrics into each 1:1 meeting to ensure that team members receive timely feedback and guidance to continually improve their performance.
• Provide insights about frontline care and opportunities for process improvements to leadership and multi-disciplinary stakeholders.
• Identify opportunities for professional growth for each individual on the team and support advanced practice providers in working toward those goals.
• Participate in the recruiting process for open advanced practice provider positions by reviewing applications and interviewing candidates.
• Manage the onboarding process of newly hired advanced practice providers.
• Collaborate with Market and Care Operations teams to optimize patient-centered care.

• Advanced Practice Provider (FNP, CNM, or WHNP) with current unrestricted multi-state (compact) license
• Have 5+ years clinical experience in a hospital and/or healthcare practice, serving maternal-child health populations
• Have 3+ years of leadership experience
• Are internet-connected, ability to work remotely
• Willing to travel occasionally (infrequent)
• An advanced practice provider who understands the prevalence and role that birth inequity and structural racism plays in maternal morbidity and mortality.
• Facility using multiple tech platforms, with an eagerness for advising about platform improvements and adapting to new systems
• Eager to thrive in a fast-paced, metrics-driven environment
• Phenomenal interpersonal and communication skills
• Professionally engaged
• Able to cultivate a team of highly accountable APPs that avoids emotional waste and promotes shared governance
• Experience working with Medicaid populations preferred

• Monday - Friday, 12pm- 8pm EST

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you’ll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

• Competitive healthcare benefits
• Generous equity compensation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A…