Front Desk Agent

At IHG Hotels & Resorts, we create unforgettable guest experiences by delivering True Hospitality for Good—every guest, every stay, every shift. We are currently seeking a reliable and detail-oriented Front Desk Agent to join our Front Office team.

• Free uniforms
• Paid time off
• Training & development
• IHG® Hotel

• Provide warm, professional guest service during overnight hours
• Perform nightly audit procedures and balance daily financial transactions
• Accurately close out the business day in the hotel PMS system
• Process guest check-ins and check-outs
• Handle guest inquiries, requests, and concerns with professionalism and care
• Prepare daily financial and operational reports
  
  Maintain front desk security and safety during overnight hours
• Communicate effectively with morning staff and management to ensure seamless transitions

• Previous hotel front desk or night audit experience preferred
• Strong attention to detail and accuracy
• Basic accounting or cash-handling experience a plus
• Ability to work independently and remain calm under pressure
• Excellent customer service and communication skills
• Reliability, punctuality, and professionalism
• Comfort working overnight shifts and flexible scheduling

• Competitive hourly pay based on experience
• IHG employee travel and hotel discount program
• Supportive team environment
• Opportunities for growth within Front Office and hotel operations

Full time and part time positions available. Shifts available: 7am - 3pm, 3pm-11pm, 11p-7am. Flexible scheduling based on business needs.

This hotel is an Equal Opportunity Employer.