Regional Manager, Colleague Relations

Employment Type:

Full time

Shift:

Description:

Supports the development, implementation, and standardization of system-wide colleague relations strategy, policies, processes and programs throughout the Regional Health Ministries (RHM). In partnership with the Colleague and Labor Relations Center of Expertise (COE) leadership, Human Resources Business Partners (HRBPs), and ministry leadership, implements and manages the day-to-day activities supporting colleague relations strategic plans, policies, and procedures to achieve Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture.

Locally drives and implements the colleague relations strategy through systemic policy alignment and program management to support key stakeholders to proactively cultivate positive colleague relations throughout the RHM, in addition to performing and fulfilling essential colleague relations activities and accountabilities. Works in conjunction with Colleague and Labor Relations COE leadership and HRBPs, to provide local direction, operational management and integration of long term and short term colleague relations initiatives.

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Oversees daily functions of the Colleague Relations Partners within the region. Provides support to the direct reports through mentoring, coaching, and ongoing feedback regarding professional development and performance quality. Ensures implementation the vision for Trinity Health's colleague relations strategy, policies, procedures, and programs ensuring alignment and standardization, where appropriate, throughout the RHM.

Influences, collaborates and innovates in conjunction with Colleague and Labor Relations COE leadership, other COEs, HRBPs, and RHM leadership teams on a broad range of colleague relations matters, conducting investigations, reporting on colleague relations trends, and managing complex colleague transitions resulting from MD&A activities and organizational redesign. Provides support in the planning, defining and application of ministry-based colleague relations programs and initiatives, including strategy, policy, and program development in conjunction with Colleague and Labor Relations COE leadership.

Provides RHM leadership, direction, development, and oversight of the work, priorities, and competencies of the HR ministry service area based colleague relations field operations teams. Engages COEs, HRBPs, and RHM leadership and management in the planning and implementation of system-wide colleague relations policies, procedures, and programs to support the operational needs of the organization and Trinity Health's Strategic Aims; provides support in understanding, adopting, and supporting colleague relations strategy, policies, procedures, and programs across the RHM.

Under the direction of Colleague and Labor Relations COE leadership provides project management support for colleague relations specific projects and initiatives, including planning and assessing performance and compliance. Similarly, provides support in matters pertaining to problem resolution and formal dispute resolution processes. Coordinates the delivery and utilization of RHM communications, tools, and resources to support stakeholder alignment, adoption, and implementation of Trinity Health's national colleague relations strategy.

Provides local dissemination of colleague relations trends and data to monitor and measure the impact of ongoing colleague relations programs and initiatives; uses data to gauge the potential of organizational wide colleague relations issues that may lead to complaints, litigation, and investigations. Partners with Colleague and Labor Relations COE leadership, key stakeholder groups, and RHM leadership to co-develop and manage protocols for addressing diversion, fitness for duty for all colleagues, non-employed physicians and allied health professionals and contract staff.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Must possess knowledge of state and federal laws, regulations and requirements related to HR, colleague…