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IT Support Technical Support HelpDesk/Support Systems Administrator

IT Service Desk Specialist - Frontline Support & Training

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Idaho Technology Council, Inc.
Apprenticeship/Internship position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 52000 - 67000 USD Yearly USD 52000.00 67000.00 YEAR
Job Description & How to Apply Below
A governmental agency is seeking an IT Service Delivery Technician to provide essential technology support to users. Candidates should have an Associate's Degree in Computer Science or a related field, along with at least one year of relevant experience in technical support. Responsibilities include troubleshooting hardware/software issues, managing service desk cases, and providing user training. The role requires strong problem-solving skills and a commitment to excellent customer service, with a salary range of $52,000 to $67,000.
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