ServiceNow Operation Lead consultant
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-06-01
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Cloud Computing, Systems Administrator
Job Description & How to Apply Below
Service Now Operation Lead consultant
Years of experience: 10+ Year
Location:
Boise, - 100% Onsite
Duration: 12+ Months
Rate: $60/hr(C2C)
- The Service Now Operations Lead is responsible for ensuring the stability, performance, reliability, and continuous improvement of the Service Now platform through 24x7 operational support.
- This role acts as the single point of accountability for Service Now run operations, driving adherence to platform standards, operational playbooks, and service excellence across core platform, ITSM, ITOM, Security, HRSD, and enterprise applications supported by Service Now.
- Own end-to-end operations for Incident, Request, Problem, and Change Management across the Service Now platform.
- Ensure 24x7 SLA adherence, platform monitoring, and proactive issue resolution.
- Manage platform and application upgrades (monthly, ad-hoc, and bi-annual), ensuring minimal disruption and compliance with standards.
- Oversee AI Agent functionality, AI Ops alerts, integrations maintenance, and Snowflake data movement and reporting support.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×