IT Business Process Analyst

Job Title

Req  IT Business Process Analyst

Plans, performs and implements Artificial Intelligence use cases (e.g., conversation AI chatbot for Q&A). Develops metrics that provide data for productivity increase measurement, identifying indicators for future improvement opportunities. Collects data to identify root causes of problems. Diagrams and evaluates existing processes, measures performance against process requirements and aligns improvement to performance shortfalls. Provides consultation on the use of re‑engineering techniques to improve process performance and product quality.

May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Uses Agile methodologies to deliver new capabilities and business value. Works to design new processes, create design documentation, software specifications, testing/training scenarios, build communication campaigns, and launch new applications. Participates in new functionality estimation, analysis, design, and development of application requirements by working closely with multi‑functional teams such as Sales, HR, Finance, and Procurement partners.

Build quality applications and participate in quality improvement efforts. May telecommute part‑time.

Employer will accept a Bachelor’s degree in Data Science, Management Information Systems, Computer Science, or related field.

Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.

Additionally, Micron benefits include a robust paid time‑off program and paid holidays.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.