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Senior Problem Manager — ITIL-Driven Incident

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 130000 - 164105 USD Yearly USD 130000.00 164105.00 YEAR
Job Description & How to Apply Below
Position: Senior Problem Manager — ITIL-Driven Incident & Change

ASM Research, An Accenture Federal Services Company, is looking for a Senior Problem Mgmt. Lead in Boise, Idaho. This position entails managing the problem lifecycle to eliminate root causes of incidents affecting IT services. The ideal candidate will have extensive experience in IT service management and proficiency in ITIL processes.

This role requires strong leadership abilities, excellent communication skills, and the ability to facilitate multidisciplinary problem reviews. Salary ranges from $130k to $164,105 based on qualifications.

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Position Requirements
10+ Years work experience
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