Boise State University Instructional Technologist

Job Summary

The Instructional Technologist 1 provides technical support and operational management for learning technology systems. This role focuses on maintaining and managing IT infrastructure, resolving technical issues, and analyzing technology trends to support institutional goals. Working under close supervision, the incumbent develops professional competencies while contributing to department operations and user support.

• Instruct students and instructors in problem solving related to department subject matter.
• Create and maintain user groups and permissions for all departmental IT assets.
• Manage, test and deploy features and services.
• Resolve escalated issues and coordinate with Tier 1 (Helpdesk), application administrators and vendors to ensure timely resolution.
• Document internal processes, policies and procedures; create custom documentation for internal audiences.
• Assist department subject‑matter researchers with related needs.

• Interpret learning technology trends in data visualization and dashboard utilization to identify opportunities for enhanced tool functionality, improved user adoption, and alignment with institutional effectiveness goals.

• Perform other duties as assigned.

• Excellent communication (oral and written), interpersonal, organizational and time‑management skills, with ability to take ownership and complete assigned tasks.
• Analytical and detail‑oriented, with excellent problem‑solving skills and the ability to multitask.

Bachelor’s degree or equivalent professional experience.

Starting salary is $50,065.60 annually and is commensurate with experience.

Benefits include:

• 12 paid holidays (the University is closed between Christmas and New Year’s; requires use of 3 vacation days)
• 12‑24 days of sick and annual leave for full‑time professional and classified staff, depending on position type and years of service
• Excellent medical, dental and other coverages

This position requires the candidate to live in Idaho or be willing to relocate if hired.

This position does not qualify for any type of Visa sponsorship, now or in the future.