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Enterprise Support Leader: Scale ‑Class Service
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-06-12
Listing for:
Amazon
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Amazon in Boise, , is seeking an experienced Enterprise Support Leader to scale enterprise customer support operations. The individual will own the performance and quality of the support function, ensuring customers receive proactive support. Responsibilities include managing a team delivering high-quality technical support, overseeing case management, and advocating for enterprise customers.
The ideal candidate has strong people management skills and experience in technical support. Comprehensive benefits, including health insurance and 401(k) matching, are provided.
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