Instructional Technologist
Listed on 2026-06-12
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IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Overview
Job Summary/Basic Function: The Instructional Technologist 1 provides technical support and operational management for learning technology systems. This role focuses on maintaining and managing IT infrastructure, resolving technical issues, and analyzing technology trends to support institutional goals. Working under close supervision, the incumbent develops professional competencies while contributing to department operations and user support.
Department Overview: Learning Technology Solutions (LTS) provides coordination, management, and advanced technical support for instructional technology.
Working
Location:
This position requires the candidate to live in Idaho or be willing to relocate if hired. This position does not qualify for any type of Visa sponsorship, now or in the future.
60% of the time the Instructional Technologist 1 must:
- May be expected to instruct students and instructors in problem solving, as it relates to department subject matter.
- Create and maintain user groups and permissions for all departmental IT assets.
- Manage, test and deploy features and services.
- Resolve escalated issues and coordinate with Tier 1 (Helpdesk), application administrators and vendors as appropriate to ensure timely and successful resolution.
- Document internal processes, policies and procedures. Create custom documentation for internal audiences (sub-administrators, eCampus Center, etc.). Assist department subject matter researchers with related needs.
35% of the time the Instructional Technologist 1 must:
- Interpret learning technology trends in data visualization and dashboard utilization to identify opportunities for enhanced tool functionality, improved user adoption, and alignment with institutional effectiveness goals.
5% of the time the Instructional Technologist 1 must:
- Perform other duties as assigned.
- Excellent communication (oral and written), interpersonal, organizational and time management skills, with ability to take ownership and complete assigned tasks.
- Analytical and detail oriented, with excellent problem solving skills and with the ability to multitask.
Bachelor’s degree or equivalent professional experience.
Salary and BenefitsStarting salary is $50,065.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):
- 12 paid holidays AND the University is closed between Christmas and New Year’s (requires use of 3 vacation days)
- Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
- 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
- Excellent medical, dental and other health-related insurance coverages
- Tuition fee waiver benefits for employees, spouses and their dependents
- See our full benefits page for more information!
To be fully considered for this position, please submit the following materials:
- A cover letter outlining your interest and qualifications
- A current résumé
- The names and contact information of three professional references
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers.
Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idaho’s Treasure Valley at https://(Use the "Apply for this Job" box below)./
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