Senior Configuration Analyst

Job-Specific

Essential Duties and Responsibilities:

• Provide advanced support for configuration, change, and release management activities across enterprise systems.
• Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordinate across multiple service areas.
• Develop and maintain configuration management documentation, standards, and procedures.
• Support audits and compliance activities by ensuring complete and traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in configuration data quality and governance practices.

• Ability to obtain and maintain a Public Trust is required; an active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance activities.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of required work‑related experience (with at least 3 years focused on configuration/change management and CMDB operations in a large enterprise or federal environment).

• Advanced Service Now CMDB experience.
• Experience working in a federal government environment.
• Strong analytical and data validation skills.
• Experience supporting large‑scale enterprise environments.

Minimum Salary: $60,000

Maximum Salary: $90,000

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.