IT Help Desk Lead - Drive Excellence
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-06-18
Listing for:
City of Boise
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
The City of Boise is seeking an IT Help Desk Lead to oversee day-to-day help desk operations and support a high-performing technical support team. This role involves prioritizing service requests and ensuring issues are resolved timely, with a focus on operational impact and customer need.
Ideal candidates should have at least 3 years of experience in technical support and possess strong communication skills. The position offers a comprehensive benefits package and opportunities for professional growth within a supportive work environment.
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