Sr UX Designer

Purpose & Objectives

We are looking an innovative, expansive problem solver to provide both inspiration and leadership to the UX/UI team and drive great user experience in both physical and digital solutions for Kitchen and Bath space. The IOT is one of the biggest revolutions since the Internet was invented and has become the foundation to support Kohler’s strategic approach toward “Smart Home” arena.

Our customers from both residential and commercial segments desire smart solutions with leading-edge innovations to make their life, work, and business easier.

As a senior UX designer, you will be primarily responsible for guiding and leading the development of Kohler Smart Home user experience for both new and existing product categories. You will work directly with different category teams to design the physical and digital experience and drive the cross-category design consistency. In the role, you will interact with new product development (NPD) teams on UX/U design.

From upfront market strategies, user research, experience ideation to design evaluation and user/field testing, you will continue to create, build, and improve the experience conventions through agile iterations and analytic results. The goal is to deliver great products and services to improve the level of gracious living for our customer’s homes and their lifestyles.

• Lead UX/UI work through research and user‑centered design process to deliver leading edge experiences
• Collaborate with business stakeholders and external consultants to define and implement innovative solutions
• Expert in UX/UI design methods, able to leverage user‑centered design tools and process to guide and communicate with key stakeholders and global teams
• Proficient with design software such as Adobe CC; UX/UI development and prototyping tools such as Figma
• Practical knowledge and understanding of digital technologies. Experience with an IoT ecosystem and product developments is a plus
• Continually work and feed core team with latest UX/UI trends, techniques, and technologies
• Fluent in both English and Chinese

• Bachelor’s degree from accredited university or college of design with academic emphasis in UX/UI design or a related discipline
• 5+ years of experience in a UX/UI design role with strong digital portfolio
• Experience in leading UX/UI projects and initiatives independently
• Master’s degree preferred
• Strong portfolio of applying user‑centered design practices in physical and digital product design
• Skills in understanding and synthesizing user needs through methods such as contextual inquiry, persona development or participatory design
• Skills in evaluating concepts and products using heuristic reviews, formative and summative usability studies
• Ability to create interactive prototypes with software like Proto.io, Figma, or Origami
• Excellent communication, presentation, storyboarding, and negotiation skills

• Reports to Global UX/UI Design Director
• Collaborate with new product development team
• Collaborate with Engineers, Marketers, and Industrial Designers
• Collaborate with design consultants
• Collaborate with vendors and suppliers
• Attends industry trade shows and UX/UI seminars as needed