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Junior IT Escalation & Incident Coordinator
Job in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-06-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Junior Escalation Manager in Boise, Idaho to support the structured handling of escalated IT incidents. This role involves monitoring critical system tickets, validating priorities, and ensuring proper routing and communication in a federal environment.
The ideal candidate will have a Bachelor’s degree, up to three years of experience in IT support, and strong problem-solving skills. Compensation for this role ranges from $70,000 to $97,400.
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